Terms of Service

Last updated: July 2026

By using Droplee, you agree to the following terms.

Placing orders

When you place an order, you're agreeing to pay the listed price for the items plus the applicable delivery fee for your area. Orders are confirmed once payment is successfully processed.

Store responsibility

Each store on Droplee is responsible for the accuracy of its own product listings, pricing, and availability. Droplee facilitates the connection between customers, stores, and delivery, but individual stores fulfil their own orders.

Delivery

Delivery fees are based on your selected delivery area. Please provide an accurate delivery address — Droplee is not responsible for delays caused by incorrect or incomplete address information.

Cancellations and refunds

If a store is unable to fulfil your order, it may be rejected and refunded. For any payment disputes or refund requests, please get in touch — see our support page.

Changes to these terms

We may update these terms from time to time as Droplee grows. Continued use of the site after changes means you accept the updated terms.